Cookie Policy

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Last Updated: September 30, 2024

Please read this Cookie Policy carefully, as it contains important information about who we are and how we use cookies on our website. This policy should be read in conjunction with our Privacy Policy, which outlines how and why we collect, store, use, and share personal information, as well as your rights regarding your personal information. The Privacy Policy also provides details on how to contact us and supervisory authorities in case you have any complaints.

Who We Are

This website is operated by Appliance Surge. Appliance Surge is an online platform dedicated to providing a community for appliance repair professionals and enthusiasts to ask and answer questions. The platform is owned and operated by Appliance Surge, Inc. (“Appliance Surge,” “we,” or “us”), a Nevada corporation.

Our Website

This Cookie Policy only relates to your use of the Appliance Surge website, apps, and services.

Throughout our website, we may link to other websites owned and operated by trusted third parties that provide services such as analytics or other functionalities. These third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information regarding these third-party websites, please consult their respective policies as appropriate.

Cookies

A cookie is a small text file that our website stores on your computer or mobile device when you visit Appliance Surge. Our website and other services (“Sites”) send this data to your browser when you first request a web page, and then store the data on your device so that the website can access, store, or collect information during future visits. Browsers support cookies and similar technologies (such as local storage and pixels), allowing our website to remember information about your visit, improve your experience, and generate anonymized statistics about site usage. In this policy, we use the term “cookie” to refer to both cookies and similar technologies.

Cookies may be set by the site you are visiting (“first-party cookies”) or by third parties, such as those providing analytics or interactive content on the site (“third-party cookies”).

When you use Appliance Surge, both Appliance Surge and third parties may use cookies to track and monitor some of your activities on and off the website, and store and access data about you, your browsing history, and your usage of the site.

Third-Party Cookies

Our third-party partners and other organizations that work with Appliance Surge may use cookies or other technologies to better understand your interests and tailor their products and services to you. These third-party companies may use cookies to help target content or measure the effectiveness of services offered through our platform.

For further information on cookies, including how to manage and control them, please visit the following resources:

Categories of Cookies

Strictly Necessary

These cookies are essential for the proper functioning of our website and cannot be disabled in our systems. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, filling out forms, or requesting services. These cookies are crucial to providing the services you have requested, and you cannot opt out of them. You can configure your browser to block or alert you about these cookies, but doing so may cause some parts of the site to function improperly. These cookies do not store any personally identifiable information.

Domain Cookies Used as
appliancesurge.com appliance_surge_session, cookieConsent, tourSeen 1st Party

Performance Cookies

These cookies allow us to count visits and traffic sources, helping us measure and improve the performance of our website. They provide insights into which pages are the most and least popular and track how visitors navigate the site, allowing us to optimize your experience. The information collected by these cookies is aggregated and anonymous. If you choose not to allow these cookies, we will not be able to use your data to monitor and improve site performance.

Domain Cookies Used as
www.google-analytics.com fkey, ga_client_id 3rd Party

Our Use of Cookies

Third-Party Access to Cookies

Our third-party partners and service providers may use cookies or other technologies to better understand your interests and interactions with their products and services. In some cases, they may tailor their products and services based on the information collected.

Third-Party Cookies: Our platform also includes cookies from third parties that we partner with directly or indirectly. These third parties may help us improve the functionality of our site, provide analytics, or enhance user experience. While we do not use third-party cookies for advertising purposes, certain third-party services that we integrate may have access to cookies.

More Information About the Cookies We Use

General Browsing

We use cookies that are essential for certain technical features of our website, such as logging into user accounts and implementing updates to improve our platform. These cookies help to:

  • Enable behavior in our Products and Services tailored to the preferences or activity of users.
  • Allow users to opt-out of certain types of personalization or feature customization.
  • Collect information on user preferences to enhance and refine our Products.
  • Ensure regular business operations, such as displaying one-time messages or collecting data on page impressions and clicks.
  • Diagnose and resolve downtime, bugs, and errors to ensure the efficient operation of our platform.

Public Q&A Platform

We use cookies that support and enhance the functionality of our public Q&A platform, enabling key features such as tracking user reputation and awarding badges based on activity. These cookies help to:

  • Validate the authenticity of users attempting to access specific accounts.
  • Enable the core platform for community-driven questions and answers.
  • Attribute activities and awards to individual users.
  • Support user profile features that allow the creation of an achievement or employment history listing.

Analytics

We use cookies to compile usage data, enabling us to improve our Products and Services. While we do not share identifiable data with third parties, we rely on aggregated data to make informed decisions. These cookies help to:

  • Monitor site traffic and user behavior flows.
  • Measure the effectiveness of on-site features.
  • Evaluate the impact of off-site marketing strategies and campaigns.

How to Turn Off All Cookies and Consequences of Doing So

If you prefer not to accept cookies, you can adjust your browser settings to block all cookies, including those essential to the operation of our website. However, please be aware that disabling cookies may result in the loss of certain functionalities and features on our website, which could affect your experience.

For more information on how to manage and disable cookies, please visit https://www.aboutcookies.org or http://www.allaboutcookies.org.

Your Browser Settings

Your browser includes controls that allow you to manage the use of cookies from the websites you visit. Most browsers offer features to view, delete, or block cookies from specific sites or all websites.

By default, your browser may be set to accept cookies, but you can adjust the settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please note that blocking cookies may limit your access to certain features, content, or personalization on our website.

For more detailed instructions, please refer to the "Help" section of your browser. You can also use the links below for more information on managing cookies in some popular browsers:

Your Mobile Device Settings

Your mobile device may have browser settings that allow you to manage cookies, particularly on devices that support apps, such as iOS and Android. Both iOS and Android also provide device settings to control whether advertising partners can use information about your app activity for advertising purposes.

  • On iOS, you can find this option by searching for Limit Ad Tracking.
  • On Android, you can search for Opt out of Ads Personalization.

Third-Party Opt-Outs

Several major online advertising industry groups offer tools to limit how cookies are used for advertising purposes by participating third parties. For more information, you can visit:

Additionally, Google provides the Google Analytics Opt-out Browser Add-on to prevent the collection of data via Google Analytics.

How to Contact Us

If you have any questions, comments, or concerns regarding this Cookie Policy, please contact Appliance Surge at:

support@appliance-surge.com

or fill out our contact form: Contact Us